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Effective Date: August 22, 2024

Welcome to Tow Connect Pty Ltd (“we,” “our,” “us”). We are committed to protecting your privacy and ensuring a safe experience while you compare quotes from different Tow Truck operator using our app. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our services. By using our app, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: When you register or use our app, you may provide personal details such as your name, email address, phone number, and any other information you choose to share.

  • Quotation Data: Information related to the quotes you request and compare, including details of Tow Truck operators and pricing.

  • Usage Data: Information about how you interact with our app, including IP addresses, device types, operating systems, and browsing behaviour.

  • Location Data: If you enable location services on your device, we may collect information about your location to provide relevant quotes.

2. How We Use Your Information

We use your information to:

  • Provide and Improve Services: Process your quote requests, compare supplier offers, and enhance the functionality of our app.

  • Communicate with You: Send notifications, updates, and promotional materials related to our services, as well as respond to your inquiries.

  • Analyse Usage: Understand how users interact with our app to improve user experience and app performance.

  • Personalise Your Experience: Tailor content and offers based on your preferences and location.

3. Sharing Your Information

We may share your information in the following circumstances:

  • Legal Requirements: If required by law or to respond to legal processes, enforce our policies, or protect the rights, property, or safety of our users or others.

  • Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets, we may transfer your information as part of that transaction.

4. Data Security

We implement appropriate technical and organisational measures to safeguard your information against unauthorised access, disclosure, alteration, or destruction. However, no system can be completely secure, and we cannot guarantee the absolute security of your information.

5. Your Choices

  • Access and Update: You can access and update your personal information through your account settings.

  • Opt-Out: You may opt-out of receiving promotional communications by following the unsubscribe instructions in those communications.

  • Location Data: You can disable location services on your device if you do not want us to collect your location data.

6. Third-Party Links

Our app may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties. We encourage you to review their privacy policies before providing any personal information.

7. Children’s Privacy

Our app is not intended for children under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Tow Connect Pty Ltd
Email: [email protected]
Address: PO Box 1 Your Street NSW

Thank you for using Tow Connect Pty Ltd. We value your privacy and are committed to protecting your personal information.

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